Privacy Policy
This privacy policy tells you about the information we collect from you to use our website, subscribe to our newsletter and purchasing products via our website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your own data.
Who are we?
We are Yorkshire Psychotherapy Limited. Our registered address is:
3 Fountain Parade | Mapplewell | Barnsley | S75 6FW
If you have questions about how we process personal data, or would like to exercise your data subject rights, please email us at admin@yorkshirepsychotherapy.co.uk.
We are not required to have a data protection officer, so any enquiries about our use of your personal data should be addressed to the contact details above.
What personal data do we collect and why?
Marketing and newsletter
When you opt-in to receiving marketing information we will collect your e-mail address to send you a newsletter, which contains information about our services, new developments and general industry developments.
Handling payments
Payment processing services enable this application to process payments by credit card, bank transfer or other means. To ensure greater security, this application shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction. Some of these services may also enable the sending of timed messages to you, such as emails containing invoices or notifications concerning the payment.
Stripe (Stripe Inc)
Stripe is a payment service provided by Stripe Inc.
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Place of processing: US – Privacy Policy.
Visiting our website
When you use our website we will collect details of your visits to our site including, but not limited to, traffic data, location data, weblogs, operating system, browser usage and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
Correspondence
If you contact us, we may keep a record of that correspondence.
What do we do with your information?
Your information is stored safely in our database and is not shared with any third parties shared except for Private Practice Documentation Toolkit items that will be shared with Instrumentality Ltd (UK) as part of the Terms and Conditions of Sale. We will not use the information to make any automated decisions that might affect you or use the information for any other purpose that it was originally intended.
How long do we keep your information for?
Your information is kept for as long as you continue to consent to receive marketing information.
Payment transaction for items relating to the Private Practice Documentation Toolkit details will be retained by Instrumentality Ltd (as per the Terms and Conditions of Sale) for a maximum of eight years from the date of purchase for accounting and taxation purposes to meet statutory obligations, they will not be retained by Yorkshire Psychotherapy Limited.
Any other payment transactions relating to Yorkshire Psychotherapy Limited transaction will be retained for a maximum of eight years from the date of purchase for accounting and taxation purposes to meet statutory obligations.
Your rights over your information
By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate.
You can also ask for it to be erased and you can ask for us to give you a copy of the information.
You can also ask us to stop using your information – the simplest way to do this is to withdraw your consent, which you can do at any time, either by clicking the unsubscribe link at the end of any newsletter, or by emailing, writing or telephoning us using the contact details above.
Your right to complain
If you have a complaint about our use of your information, you can contact the Information Commissioner’s Office via their website at ico.org.uk/make-a-complaint/ write to them at:
Information Commissioner’s Office
Wycliffe House | Water Lane | Wilmslow | Cheshire | SK9 5AF